Where We Ship

Yes, the Never-Freeze Device requires a subscription to operate. This subscription covers the essential services that make the device effective, including server usage for data processing, AI monitoring to predict the health of your heat tape, and telecommunication costs for sending real-time text and email alerts. The subscription ensures the device can provide accurate insights, proactive alerts, and reliable weekly reports, keeping your heat tape system running smoothly and protecting your waterlines from freezing.

The Never-Freeze Device uses a Wi-Fi-enabled temperature probe that attaches directly to your waterline heat tape. It continuously monitors the tape's temperature and surrounding conditions, providing real-time updates to ensure your heat tape is functioning properly.

If the device detects a temperature reading too close to freezing or goes offline, it sends instant text and email alerts to notify you. This allows you to take immediate action to prevent potential damage, such as frozen or burst pipes.

The device collects and analyzes temperature data over time. Using machine learning algorithms, it identifies patterns or anomalies that indicate wear and tear or potential failure. These insights help you proactively maintain or replace the heat tape before it becomes a problem.

While the Never-Freeze Device doesn’t offer real-time temperature viewing, it provides you with weekly email updates that include a graph of temperature trends over the past week. Additionally, the device sends real-time notifications via text and email if it detects any issues, such as temperatures nearing freezing or the device going offline. This ensures you stay informed and can act quickly when needed.